Refund Policy
No Refund Policy
Due to the digital nature of our service and the limitations of AI technology, we do not offer refunds. AI-generated photos may not always meet expectations, and results can vary based on your source photo.
Please carefully review our service details, preview your photos during generation, and understand these limitations before completing your purchase. By proceeding with payment, you acknowledge and accept this no-refund policy.
Understanding AI Limitations
AI photo generation is an evolving technology with inherent limitations. Results can vary significantly based on:
- •Quality and lighting of your original photo
- •Number of people in the photo
- •Facial angles and expressions
- •Background complexity
- •Individual style preferences
Before You Purchase
To ensure you're satisfied with your purchase, we recommend:
- ✓Review our example photos in the Styles Gallery
- ✓Use clear, well-lit photos for best results
- ✓Preview generated photos during the process
- ✓Read our FAQ to understand how our service works
- ✓Understand that AI-generated results may vary
Technical Issues
If you experience technical errors during photo generation (such as missing photos, system errors, or failed processing), please contact us immediately: love@thatmoment.studio
We will investigate technical issues on a case-by-case basis and provide assistance where possible.