Terms of Service

Last updated: October 30, 2025

Agreement to Terms

By using ThatMoment.Studio, you agree to these Terms of Service. If you don't agree, please don't use our service.

Service Description

ThatMoment.Studio provides AI-powered Christmas photo generation. For $9.99 per run, you receive 18 unique photos in one style of your choice.

  • One run = one photo uploaded + one style selected = 18 generated photos
  • Photos are web-optimized (approximately 3:4 ratio)
  • Photos are available only while your browser session is open
  • No long-term storage is provided

User Responsibilities

You agree to:

  • Only upload photos you own or have permission to use
  • Not upload inappropriate, offensive, or illegal content
  • Not use our service for any unlawful purpose
  • Download your photos before closing the generation page
  • Provide accurate payment information

Payment & Pricing

  • All payments are processed securely through Stripe
  • Prices are in USD
  • Payment is required before photo generation
  • One-time payment per run (no subscriptions)

No Refund Policy

Due to the digital nature of our service and the limitations of AI technology, we do not offer refunds. AI-generated photos may not always meet expectations, and results can vary based on your source photo.

Please carefully review our service details, preview your photos during generation, and understand these limitations before completing your purchase. By proceeding with payment, you acknowledge and accept this no-refund policy.

Service Limitations

Important Limitations:

  • Photos are only available during your browser session
  • Once you close or refresh the page, photos are permanently deleted
  • We cannot recover photos after your session ends
  • AI generation may occasionally produce unexpected results
  • Service availability is not guaranteed 100% of the time

Technical Issues

If you experience technical problems (missing photos, errors, etc.), take screenshots and email them to love@thatmoment.studio with your original photo and payment email for assistance.

Disclaimer

Our service is provided "as is." We make no guarantees about:

  • The exact quality of AI-generated results
  • Uninterrupted service availability
  • That results will meet your exact expectations

We work hard to provide excellent results, but AI technology has limitations.

Changes to Terms

We may update these terms occasionally. Continued use of our service means you accept any changes.

Contact

Questions about our terms? Email us at love@thatmoment.studio